Disconnect Policy
At PESO88 Online Casino Philippines ("we," "our," or "us"), we understand that occasional technical
issues may lead to unexpected disconnections during gameplay. This Disconnect Policy is designed
to outline our procedures and policies regarding such disconnections and their impact on your gaming
experience. By using our Services, you agree to the terms of this Disconnect Policy.
Technical Disconnections
1.1. We are committed to providing a fair and enjoyable gaming experience for all our players.
However, we acknowledge that technical disconnections can occur due to various reasons, including
issues with your internet connection or device, or server-related problems on our end.
1.2. In the event of a disconnection during gameplay, the game will continue as planned on our
servers. You will be able to see the outcome once you log back into your account, and any winnings
or losses will be settled accordingly based on the results recorded on our servers.
Disconnection Responsibilities
2.1. If you experience a disconnection, we recommend that you log back into your account as soon as
possible to resume play and verify the outcome of the game.
2.2. We are not responsible for any losses incurred due to disconnections caused by issues on your
end, such as a poor internet connection, device problems, or software conflicts.
Server-Related Disconnections
3.1. In the rare event of a server-related disconnection on our end, we will take all necessary steps to
investigate the issue promptly.
3.2. If a server-related disconnection results in any bets being voided or winnings being incorrectly
allocated, we will rectify the situation and ensure that you are neither unfairly penalized nor
advantaged.
Fair Play and Integrity
4.1. Our commitment to fair play and integrity is paramount. We closely monitor and review all
disconnection-related issues to maintain a fair gaming environment.
4.2. Any misuse of disconnections or attempts to exploit them for unfair advantage will result in
appropriate actions, including warnings, suspension of accounts, or permanent bans, as determined
by our discretion.
Contact and Support
5.1. If you experience persistent disconnection issues or have concerns about a specific
disconnection incident, please contact our customer support team. We are here to assist you and
ensure a smooth gaming experience.
5.2. Our customer support team can be reached at [Insert Contact Information].
Changes to this Disconnect Policy
We may update this Disconnect Policy to reflect changes in our procedures or to address new
concerns related to disconnections. We encourage you to review this policy periodically.
By using our Services, you agree to the terms of this Disconnect Policy